Shipping

Free Shipping

Orders that total $100 or more receive free UPS SurePost shipping (United States only). All UPS SurePost shipments will take approximately 2-7 days (delivery days Monday-Saturday) after 1-3 business days processing time. Amalli Talli does not fulfill or ship orders on weekends or holidays. Tracking information is provided via email to the customer at the time the order has been fulfilled and is ready to ship.

Flat Rate Shipping

For all merchandise purchases under $100, we charge a flat rate shipping fee of $7.50 for UPS SurePost shipping (United States only). All UPS SurePost shipments will take approximately 2-7 days (delivery days Monday-Saturday) after 1-3 business days processing time. Amalli Talli does not fulfill or ship orders on weekends or holidays. Tracking information is provided via email to the customer at the time the order has been fulfilled and is ready to ship.

International Shipping

We ship internationally through UPS Worldwide Saver service. We will not be offering any other carriers or rates at this time. We have found that this option provides the best quality and highest level of service for our international customers, especially during the ongoing COVID-19 pandemic. You may calculate shipping during the checkout process, before completing payment. International customers are responsible for 100% of the shipping costs. Cost of shipping is determined by weight & size of package as well as package destination. Shipping time will depend on the destination, but is estimated to be 1-2 business days for Canada and 2-3+ business days for Europe.*

*Please note that due to COVID-19, carriers are still experiencing delays with international shipments. 

There may be additional duties, taxes, VAT charges, brokerage fees, etc. applied by customs and the carrier. These charges are not included in original shipping costs and will not be paid for or reimbursed by Amalli Talli. Once the package is in customs, if the customer chooses not to pay duties or other additional fees, or refuses the package, Amalli Talli will not refund original shipping back to the customer. In addition, any return shipping costs we incur to have the package sent back from us will be deducted from your refund amount.

Incorrect Addresses

It is the responsibility of the customer to ensure that all shipping addresses are correct.  If a package is returned as a result of an incorrect address, the order will be canceled (minus the cost of shipping fees, if paid).  To receive your shipment back, a new order must be placed.  

Lost or Stolen Packages

Domestic

Ownership of packages is turned over to UPS and transfers to the buyer once shipped. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from UPS along with your order from us, so any shipping issues must be handled by UPS. Please contact them with your tracking information to inquire about next steps.  

International

Ownership of packages is turned over to UPS and transfers to the buyer once shipped. We are not responsible for lost, held, or damaged packages. We are not responsible for mis-delivery errors via carrier, or incorrect shipping info. Shipping is a service you purchase from UPS along with your order from us, so any shipping issues must be handled by UPS. Please contact them with your tracking information to inquire about next steps.  

Requests to Edit or Cancel Orders

Orders cannot be edited and/or cancelled once they have been submitted. Discount codes cannot be retroactively applied to an order once submited. Any orders that are refused upon arrival by the customer will not be refunded by Amalli Talli.